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It’s easy to feel overwhelmed when visiting a new place and trying to evaluate the care, the environment, and the services. You want to be sure it meets your needs, both now and in the future.
At Panorama Herberg, we understand your concerns. To help you prepare, we’ve put together a guide on the key questions to ask, so you can make the best decision for your future.
Q: What Types Of Residency Options Are Available, What Services Are Offered And What Is The Costs?
This is the first and most important question to ask. How big are the units and what do they offer? In addition can I buy the unit, acquire life rights or rent it?
Every facility has a different pricing structure, so it’s crucial to know what you’re paying for.
Does the monthly fee cover accommodation, meals, housekeeping, and medical support?
Are there any additional charges for services like laundry, medication management, or transportation?
Knowing this upfront can prevent unexpected costs later.
Q: What If My Medical Condition Change And I Need More Than Care Assistance?
Is there flexibility to adjust the care as needs change from help with daily activities, to temporary or permanent intensive medical care down the line.
Does the facility offer services like frail care or memory care?
How easy is it to move from one level of care to another, and what are the costs involved?
Make sure the facility offers customisable care, that can evolve as your health needs change.
Q: How Are Medical Emergencies Handled?
Emergencies can happen at any time, so you need to know how they will be handled.
Ask if the facility has staff trained in first aid or if there are nurses on-site 24/7?
Does the facility have a protocol for contacting emergency services and communicating with loved ones?
Knowing how quickly medical help can be provided offers peace of mind.
Q: What Social and Recreational Activities Are Available?
Social engagement is essential for emotional and mental well-being.
Find out what types of social and recreational activities the facility offers. Are there exercise classes, cultural or religious events, or group outings?
Look for a variety of activities that suit different interests and abilities.
Q: What Are the Dining Options and Are Dietary Needs Catered For?
Meals are an important part of daily life, and you’ll want to ensure the dining options are suitable.
Ask whether they cater to dietary requirements such as diabetes, vegetarian, or gluten-free diets.
Can residents choose from a menu?
You may even want to ask if you can sample a meal during your tour to see if the quality meets your expectations.
Q: How Is Security Managed in the Facility?
Safety is crucial, especially in an Assisted Living environment.
Ask about the security measures in place. Are there security personnel on-site? Are the entrances and exits secure? Is there a system for monitoring residents, particularly those with dementia or other cognitive issues?
A good facility should offer peace of mind by providing 24/7 security.
Q: What Are the Visiting Policies for Family and Friends?
Staying connected with loved ones is essential, so be sure to ask about the facility’s visiting policies.
Are there set visiting hours, or are visitors welcome anytime?
Can family members join for meals or activities?
Understanding the flexibility of these policies will help you stay in touch with family and friends.
Please contact Cassandra for more information on 082 331 5565.
Also see:
Pitfalls to consider when deciding on an Assisted Living facility
Understanding the Difference Between Assisted Living and Frail Care
How Expensive is Assisted Living Versus Staying in Your Own Property?
Common Myths About Assisted Living: Debunking Misconceptions
Understanding Life Right vs. Sectional Title vs. Rental in Assisted Living Facilities
What Questions to Ask When Touring an Assisted Living Facility
Preparing Financially for Assisted Living: What You Need to Know
More info on PANORAMA HERBERG Assisted Living Suites
Would you like more information? Please contact Cassandra:
CASSANDRA O'RILEY
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Please visit PanoramaHerberg.co.za today!
